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Careers 2018-07-14T18:21:25+00:00

Careers

Nihi Sumba was recently voted the #1 Hotel in the World for the 2nd year in row by readers of Travel+Leisure magazine. As our company continues to grow, we’re looking for dynamic, experienced and energetic individuals to make a career with us. Careers by Nihi Sumba looks for highly talented and internationally experienced candidates who wants to join an incredibly talented team on-location, to grow together even further.

We are looking to fill the following positions*:

Boathouse Manager

Careers by Nihi Sumba

We are searching for a highly energetic, passionate personality who will manage day-to-day Boathouse activities which include all daily procedures, programs and activities preformed and hosted by the Nihi – Sumba Boathouses, daily management of upwards of 28 staff with varying job descriptions all focusing on excelling in safety and customer service with the resort activities and programming in accordance with Nihi Sumba high service standards

  • Develops, directs and manages all Boathouse Department activities to maximize revenue
  • Be very much a ‘hands-on’ manager who will lead by example to the team (spending 80% of their time ‘on the floor’)
  • Excellent guest contact skills, energic and good team player
  • Coordinate activities with other departments such as marketing (in house activities book, web-site), food & beverage (snacks & beverages), guest relations (reservations bookings, availability, billing, guest information) as needed
  • Profitability and quality goals by developing and executing marketing strategies, up selling strategies, controlling costs, and by providing quality service and products to guests
  • Supervises all assets & areas, secure and maintain all necessary equipment as well as support gear needed to operate the department, including all boats, and maintain accurate service records
  • Implement an Operating Budget for the boathouses’ budgeting with a goal of maximum efficiency and in accordance with resort standards.
  • Hire and train supporting staff and supervisors for all Boathouses positions and assist with hiring for all boathouses program positions to Nihi – Resort standards
  • Responsible for weekly scheduling of staff in the Boathouses’ and management of employee hours to business volumes (includes managing overtime).
  • Develop annually the Resort Activity menu and one-sheet for distribution to resort guests via email, website, and print methods

QUALIFICATIONS

  • College Degree in Recreation, Resort Management, or related field of study or
    minimum of three years of recreation management ideally in a resort setting
  • Knowledge or experience in Boat Asset management
  • Three years minimum of demonstrated experience with managing competing
    priorities complex staff assignments ideally in a resort setting
  • Good command of English, Excellent Customer relations skills, communication
    skills, organizational skills & Stress management
  • Licensure/Permits Required: Valid Driver’s License, certified in CPR, and basic first
    aid or higher level of medical training
  • Competent in many aspects of Ocean Recreational activities
  • Knowledge of Computer Hardware or Software: Extensive computer knowledge
    and keyboard skills. Demonstrated proficiency specifically Word, Excel, Outlook,
    Internet. Prior experience with Property Management systems
  • Experience working in remote areas

Director of Food & beverage

Careers by Nihi Sumba

We are searching for a highly energetic, passionate personality who will manage day-to-day F&B Service Operations in accordance with Nihi Sumba high service standards

  • Develops, directs and manages all food & beverage activities to maximize food & beverage revenue be very much a ‘hands-on’ manager who will lead by example to the team (spending 90% of their time ‘on the floor’)
  • Excellent guest contact skills, energic and good team player,
  • A task-master with very strong leadership, managerial and administrative abilities.Work closely with the Executive Chef to upgrade the overall culinary product
  • profitability and quality goals by developing and executing marketing strategies, up selling strategies, controlling costs, and by providing quality service and products to guests
  • Controls and analyses departmental costs on an ongoing basis; takes action to control negative
  • Audits food & beverage services and quality on a regular basis and develops and implements strategies to improve results
  • Assists in the development of the hotel’s annual business plan
  • Monitors and ensures highest levels of guest satisfaction by providing quality guest services and products
  • Maintain and implement proper levels of hygiene and safety measures

QUALIFICATIONS

  • Minimum of 5 years experiences in a similar role with preferable previous experiences in a five star Resorts
  • Good command of English plus excellent presentation & communication skills
  • Hands-on professional with a solid food & beverage background and the passion for quality and excellence
  • experiences working in remote area
  • Must have a college / university degree graduate

Spa Manager

Careers by Nihi Sumba

We are searching for a highly energetic, passionate personality who will manage the strategic planning and operations of SPA Department in accordance with Nihi Sumba very high service standards.

  • The Role of Spa manager is crucial in setting and maintaining consistent standards, they are responsible for the entire spa.
  • The job’s responsibility includes creating the most successful team, to ensure guest satisfaction and generating new guests/members, increasing revenue.
  • Must be able to provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team.
  • Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld
  • Being active on the floor, conducting tours for guests/members, be available for guests feedback and resolve customer’s disputes or complaints immediately
  • profitability and quality goals by developing and executing marketing strategies, up selling strategies, controlling costs, and by providing quality service and products to guests
  • Creating and participating in trainings, get together, staff meetings and activities.

QUALIFICATIONS

  • Minimum of 3 years experiences in a similar role, with previous experiences in a five star International Resorts
  • Good command of English plus excellent presentation & communication skills
  • Hands-on professional with a solid Customer service and Spa background and the passion for quality and excellence
  • Should have a college / university degree graduate or similar in Hospitality field.

Careers by Nihi Sumba. If you believe you have what it takes to make a difference to the staff of Nihi Sumba, the Sumbanese people and Nihi Sumba’s high profile guests, please send your cv and motivational letter to hr@nihi.com