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Careers 2018-05-19T14:13:59+00:00

Nihi Sumba was recently voted the #1 Hotel in the World for the 2nd year in row by readers of Travel+Leisure magazine. As our company continues to grow, we’re looking for dynamic, experienced and energetic individuals to join us. These highly talented and internationally experienced candidates will join an incredibly talented team on-location, to grow our business even further.

We are looking to fill the following positions*:

BOATHOUSE MANAGER

We are searching for a highly energetic, passionate personality who will manage day-to-day Boathouse activities which include all daily procedures, programs and activities preformed and hosted by the Nihi – Sumba Boathouses, daily management of upwards of 28 staff with varying job descriptions all focusing on excelling in safety and customer service with the resort activities and programming in accordance with NIHI SUMBA high service standards

  • Develops, directs and manages all Boathouse Department activities to maximize revenue
  • Be very much a ‘hands-on’ manager who will lead by example to the team (spending 80% of their time ‘on the floor’)
  • Excellent guest contact skills, energic and good team player
  • A task-master with very strong leadership, managerial and administrative abilities
  • Manage the staff that run the Boathouses, train and develop the staff to world class levels.
  • Creative development of the overall Boathouses programming for resort guests, including design and scripting of all tours, programs, activities, rentals, and experiences
  • Coordinate activities with other departments such as marketing (in house activities book, web-site), food & beverage (snacks & beverages), guest relations (reservations bookings, availability, billing, guest information) as needed
  • Profitability and quality goals by developing and executing marketing strategies, up selling strategies, controlling costs, and by providing quality service and products to guests
  • Supervises all assets & areas, secure and maintain all necessary equipment as well as support gear needed to operate the department, including all boats, and maintain accurate service records
  • Implement an Operating Budget for the boathouses’ budgeting with a goal of maximum efficiency and in accordance with resort standards.
  • Hire and train supporting staff and supervisors for all Boathouses positions and assist with hiring for all boathouses program positions to Nihi – Resort standards
  • Responsible for weekly scheduling of staff in the Boathouses’ and management of employee hours to business volumes (includes managing overtime).
  • Develop annually the Resort Activity menu and one-sheet for distribution to resort guests via email, website, and print methods
  • Develop and implement safety procedures, including minimum age requirements, and specific use guidelines for all activities
  • Provide guests with a supreme Boathouse experience by focusing on exceptional guest service standards
  • Must be very organized, and extremely detailed, able to multitask several functions and manage all Guest activities with department head concern
  • Strong Management Skills, Leadership

QUALIFICATIONS

  • College Degree in Recreation, Resort Management, or related field of study or
    minimum of three years of recreation management ideally in a resort setting
  • Knowledge or experience in Boat Asset management
  • Three years minimum of demonstrated experience with managing competing
    priorities complex staff assignments ideally in a resort setting
  • Good command of English, Excellent Customer relations skills, communication
    skills, organizational skills & Stress management
  • Licensure/Permits Required: Valid Driver’s License, certified in CPR, and basic first
    aid or higher level of medical training
  • Competent in many aspects of Ocean Recreational activities
  • Knowledge of Computer Hardware or Software: Extensive computer knowledge
    and keyboard skills. Demonstrated proficiency specifically Word, Excel, Outlook,
    Internet. Prior experience with Property Management systems
  • Experience working in remote areas

F&B Manager

We are searching for a highly energetic, passionate personality who will support the Director of F&B to manage day-to-day F&B service operations in accordance with NIHI SUMBA’s high service standards

  • Support the Director of F&B to manage all food & beverage service activities, to maximize food & beverage revenue
  • Excellent guest contact skills, energic and good team player
  • A task-master with very strong leadership, managerial and administrative abilities.
  • Monitors present and future trends, practices and systems in the food and beverage industry, to ensure that the Resort’s food and beverage operations are competitive in the market place
  • Support Director of F&B to control and analyse departmental costs on an ongoing basis, takes action to control negative variances.
  • Support Director of F&B to audit food & beverage services and quality on a regular basis, and develops and implements strategies to improve results
  • Monitors and ensures the highest levels of guest satisfaction, by providing quality guest services and products
  • Maintain and implement proper levels of hygiene and safety measures

QUALIFICATIONS

  • Minimum of 5 years experiences in a similar role with preferable previous experiences in a five star Resorts
  • Good command of English plus excellent presentation & communication skills
  • Hands-on professional with a solid food & beverage background and the passion for quality and excellence
  • Experience working in remote areas
  • Should have a college / university degree graduate, or similar in Hospitality.

Japanese Sushi CHEF

We are searching for a highly energetic, passionate personality who will support the Executive Chef by working in our newly developed Japanese restaurant for 3 months over June, July and August, in accordance with NIHI SUMBA’s very high attention to detailed standards

  • The Japanese Sushi Chef is responsible for assisting the Executive Chef in managing his / her assigned kitchen operation as a successful independent profit centre
  • You must have strong culinary experience in Japanese food, and in particular Sushi
  • Your role is also responsible for preparing high quality Japanese food in accordance with portion and quality standards.
  • Adhere to local regulations concerning health, safety, or other compliance requirements
  • Ensure maximum guest satisfaction through planning, organizing, directing and controlling the Japanese restaurant operation and administration

QUALIFICATIONS

  • Minimum 3 – 5 years’ experience as a Japanese Sushi Chef in an upscale hotel or restaurant.
  • Approaches food in a very creative way
  • Positive attitude, speaks English, committed to delivering a high level of customer service
  • Excellent grooming standards and excellent planning and organizing skills
  • Relevant qualifications for role and ability to work a variety of shifts
  • Hands-on professional with a passion for quality and excellence

If you believe you have what it takes to make a difference to the staff of Nihi Sumba, the Sumbanese people and Nihi Sumba’s high profile guests, please send your cv and motivational letter to hr@nihi.com